Following the GFC and a number of instances of financial malpractice, the need to understand and deal with problematic risk cultures has attracted more attention amongst the
media and regulators. Current approaches to dealing with this problem have mostly been limited to simplistic surveys and self-report processes. While a step in the right
direction these approaches consistently fall short of identifying and reducing the human related risks in the finance system.

Following more than 10 years of university-based research, Cultural Sensitivity Analysis (CSA) is a sophisticated measurement and diagnostic approach that provides insight into both the individual and social levelsof an organisation’s …

Operational Risks and Measurements

While understanding and capturing Financial, Credit and indeed Market risks for many financial institutions is regarded as somewhat ‘core business’, and financial ratio measurements can capture such risks with a good degree of precision, Operational Risks are sometimes seen as more nebulous. This viewpoint stems from the fact that capturing operational risks and measuring these with the same degree of precision, is commonly regarded as more difficult. Nevertheless Operational Risks have been seen through history as having a significant impact on financial institutions. Take for example the current issues of behaviours and culture within major financial planning …